Refrigerated Trailer Booking Terms & Conditions

Definitions

"We/Us" means The Events Co IOW Ltd, www.theeventsco.co.uk

Office: Unit 16-18 Merstone Manor Barns, Chapel Lane, Merstone PO30 3BZ

"You" means the Customer whose details are on the Booking Confirmation Form

For "Equipment" "Price", "Site" "Event", and "Deposit" see the Booking Form.

Booking

Upon receipt of your enquiry or booking we will send you a Booking Confirmation Form with all the details as agreed. We ask you to sign and return this form to us with your deposit. If the signed form is not returned to us, we will assume you have agreed to all the details therein and agree to be bound by these conditions when you pay your deposit.

Before the Equipment is delivered You will:

Pay the Deposit at the time of booking to secure the trailer. Full balance of the hire must be paid no later than 1 week before delivery. If booked less than 1 week before delivery, full balance must be paid at time of booking.

The Deposit is stated on the Booking Confirmation form and is £50 or 25% of the total hire value, whichever is the greater.

We Will (subject to your obligations below):

Deliver and install the Equipment on or before the Event. Dismantle and remove the Equipment from the Site promptly after the Event.

For Installation & Removal and during the Event You will:

Provide a firm and level site of turf or hard standing with access and hard-standing for commercial vehicles for delivery, installation and removal between 0800 hrs to 1800 hrs.

Be responsible for identifying and reporting any damage to the trailer at the start of the hire period that may reflect as damage caused during the hire period.

Be responsible for and reimburse us for any loss or damage to Equipment, unless caused by us.

You will only be responsible for any loss or damage to the Equipment resulting from any actions outside the terms of that cover.

Report any damage or loss to us promptly and, if caused by a suspected crime, also to the Police

Cleaning

Excessive cleaning will be charged for at a rate of 20% of the total hire price but no less than £50.00. Excessive cleaning applies when the “Equipment” i.e. racking, floors, walls or ceiling are excessively covered in food stuffs/fats/oils. Such “food stuffs/fats/oils” will have to be cleaned with special solutions or hot wash to disinfect and clean the internal surfaces of the trailer and racking system, therefore returning the trailer to original condition at the start of the hire period. Muddy floors, surfaces and liquid spillage are all acceptable as per normal use of the trailer. Spots of food here and there are also acceptable.

Variations

If you want to change anything from the details shown on the Booking Confirmation Form you must let us know in advance. If we can provide what you want we will tell you how much it will cost and ask you to confirm your agreement to that. We are not obliged to agree to any variation. We are only bound by any variation once we have your agreement in writing (which can include email). Any variation will be subject to these Terms & Conditions.

If you do not comply with your obligations above before the Event, We shall be entitled to add to the Price a reasonable figure for additional costs or labour or materials which we incur consequently. If we are unable to remove the Equipment, hire charges continue at the daily rate until we can, which You must pay within 7 days of notification.

Cancellation 

You can cancel without penalty by writing to us by post, email or fax to arrive within seven days from the date you sign the Booking Form.

If You cancel within seven days We shall refund to you anything you have paid to us.

After that if You cancel You must pay us the following which are a reasonable estimate of our likely losses:

If you cancel within 90 days of the Event – 20% of the total Price

If you cancel within 30 days of the Event – 50% of the total Price

If you cancel within 14 days of the Event – 65% of the total Price

If you cancel within 7 days of the Event – 100% of the total Price

You may wish to take out insurance cover against cancellation. 

We will use our best endeavours to supply you with the Equipment ordered but where this is not possible we will notify you as soon as possible of any alteration. You are not entitled to cancel if the alteration is necessary to comply with safety or other legal requirements, or does not materially affect what we will supply. If the alteration is for any other reason and fundamentally different from the Equipment on the Booking Form you may terminate this contract and any Deposit paid will be refunded.

Limits on Our Liability 

We will use reasonable skill and care in installation and removal, and take reasonable care to avoid damage to Your property, though you must appreciate that some damage may be inevitable. The Price does not include making good or repairs to the Site unless caused by our negligence or breach of contract.

If the Equipment cannot be installed because of adverse weather or other circumstances beyond our control, no refund will be offered. You may wish to take out insurance cover against cancellation .

We are not liable for your property used or stored in our refrigerated trailers or units.

We are not liable for breach of contract to anyone other than You.

Unless covered by the next clause or expressly accepted in these Terms & Conditions We shall have no liability to You for any indirect or consequential loss (including loss of goodwill, loss of custom and loss of profit).

We do not exclude or limit our liability to You for:

Death or personal injury arising from Our negligence,

Loss or damage caused by fraud by Us,

Any liability We have to you under consumer protection legislation that cannot be excluded or limited.

Delivery

Delivery prices are determined on a Price On Application (POA) basis. We do not insure hirers to tow our trailers. If you have our consent to move a refrigerated trailer, please ensure you have fully comprehensive insurance to tow a trailer. Documentary proof will be required.

Discounted rates may be available for long term hire dependant on location. The Events Co. reserves the right to remove the refrigerated trailer or unit on loan from the hire location if the customer fails to meet the payment terms specified in the quotation. If possible, the trailer must be sited on a flat, level hard standing base provided by the customer. If the trailer is to be situated in a building or marquee, then adequate ventilation must be available to maintain an ambient temperature of no more than 22 degrees centigrade.

The mains power socket must not be more than 12 metres from the unit using a 13-amp cable or 25 metres from the unit using a 16-amp cable. Failure to observe this condition may result in damage to the unit which will be charged to the hirer. The trailer must not be towed or moved without prior consent from The Events Co. All trailers are fitted with anti-theft devices at the time of delivery. Any loss or damage of these items will be charged for. Keys at £5.50. Wheel clamp at £185.00. Hitch locks at £85.00. Prices are subject to VAT.